FAQs

The Environment

Wood Products

Forever Fuels Wood Pellets

AGROL Heat Logs




What are renewable fuels?

Fuels that originate from sources that can be renewed and will not run out, such as trees, crops, wind and water. Unlike fossil fuels whose reserves are finite.


What does Carbon Neutral mean?

Wood fuels and other forms of biomass are considered ‘carbon neutral’, in that the amount of carbon absorbed while the tree is growing is the same as the amount that is released when it is burned.


Why use wood products?

Wood products are carbon-neutral, renewable wood-fuels, delivered in a clean, convenient format suitable for today’s lifestyle.


What are Wood Pellets and Heat Logs made of?

Compressed shavings and sawdust from sawmills processing timber from sustainably managed forest plantations.


Where does the timber come from in the first place?

100% virgin wood from sustainably managed forestry, mainly pine and spruce.


Are there any chemicals or gluing agents in wood products?

None at all in Forever Fuels Wood Pellets and AGROL Heat Logs. Products are formed into Pellets and/or Heat Logs through high temperature and pressure as the raw material is extruded through a die. The natural lignin found in the wood itself acts as a binder when exposed to high temperature and moisture.


Can I burn my wood products in smokeless zones?

Yes in approved appliances. Refer to your retailer or manufacturer of your appliance.


How should I store my wood products?

Indoors or under cover – not exposed to moisture.


Do wood products produce a lot of ash residue?

Very little ash is produced, less than 1%.The ash produced can be recycled as a fertilizer for your garden.


Why are wood pellets considered a good fuel?

Wood pellets are increasingly competitive against fossil fuels and offer several environmental benefits. Being of high density, they are easily delivered making them a convenient fuel for today’s lifestyle.


Where can I use my Forever Fuels Wood Pellets?

Domestic: In pellet boilers for central heating and hot water or in pellet stoves for space heating.
Commercial: In pellet boilers or converted systems for central heating and hot water.


What are the dimensions of Forever Fuels Wood Pellets?

Forever Fuels delivers 6mm or 8mm diameter pellets, with maximum length of 40mm (with an over-size tolerance of 1%). See the detailed specifications.


How are Forever Fuels Wood Pellets sold?

Get an estimated price from Forever Fuels' Price Calculator, and then, if you are interested to discuss it further, contact the Sales Office on 01628 509690 or via the Contact Form. Online accounts and ordering coming soon. Individual bags can be bought from regional stockists.


How are Forever Fuels Wood Pellets delivered?

Blown into your pellet store by specialist, pneumatic blower trucks, for blown deliveries of bulk wood pellets. And dropped at kerb-side from a curtain-sider lorry by a pallet-haulier, for 1-tonne pallets of 12.5 kg bags of wood pellets.


Why use AGROL Heat Logs?

AGROL Heat Logs are a clean and convenient alternative to traditional wood fuels and fossil fuels such as coal. Easy to store, ready for use supplied in recyclable plastic packaging.


Where can I use my AGROL Heat Logs?

In wood burning stoves, multi-fuel stoves, open fires and in garden chimineas.


What is the weight and size of AGROL Heat Logs?

One log is approx 15cm (L) x 10 cm (H) x 6 cm (W). There are 12 logs per pack. Each pack weighs approx 10 kg.


How long can an AGROL Heat Log burn for?

Depends on where they are used. Approximately 45 minutes in an open fire. 1hr+ if used in enclosed appliance such as a wood burning or multi-fuel stove where the airflow can be adjusted.


Do I have to dry my AGROL Heat Logs before use?

No, you can burn your Heat Logs straight away. AGROL Heat Logs are very dry, with less than 10% moisture content. Compared to traditional fire wood which can have a moisture content varying between 25-40%, AGROL Heat Logs have a clear advantage as dry fuel gives a clean, smoke-free and hot burn.


How do I light my AGROL Heat Logs?

In the same way as you would traditional fire wood with help of some paper, kindling or firelighter.


Do AGROL Heat Logs produce flames when burning?

Yes, in the same way as any other good quality wood fuel.


How are AGROL Heat Logs sold?

Renewable Wood Fuels Ltd has taken on the marketing of Agrol Heat Logs. Please contact: Tel: 01904 767760 Fax: 01904 500760 Email:diane.stafford@rwfl.co.uk.  Individual packs can be bought from regional stockists.


Do AGROL Heat Logs produce a pleasant, wood burning smell when used?

Yes!


How are AGROL Heat Logs delivered?

By Full Pallet (105 packs, weight 1050 KG), Half Pallet (48 packs, weight 480 KG) or Quarter Pallet (24 packs, weight 240 KG).  Each pack of Heat Logs contain 12 logs. Delivered by courier on a 3 day service.