Privacy Notice

Effective 25/08/13

Privacy Notice Table Of Contents:

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

Our Use Of Cookies

The Wood Pellet Information Resource website works to a limited extent without cookies, but you will lose some features and functionality if you choose to disable cookies. We also use cookies for internal purposes to help us to provide you with a better user experience. Information supplied by cookies helps us to understand how our visitors use our website so we can improve how we present our content to you.

You can configure most browsers not to accept cookies for this site. If you navigate this site without doing so, you are giving your implicit consent for us to store cookies on your computer to support the site's functionality. You can get rid of the black bar at the top by clicking the button to accept the use of cookies on this site, and then clicking the following button to hide the message.

The Information We Collect:

This notice applies to all information collected or submitted on the woodpelletsupplies.com website.

We provide a Send message page for you to send us your enquiries. The types of personal information collected at this page are:

Name (Person and Organisation)
Email address
Phone and fax numbersĀ 
Address details
Subject of message
Content of message
The type of enquiry

The only items that we require you to submit are the subject, the type of enquiry, and an email address where we can reply to you. All other items are optional.

The Way We Use Information:

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

We use non-identifying and aggregate information to better design our website.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children's Privacy:

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How You Can Access Or Correct Your Information

As the only information we hold on you are the limited items that you provide through our messaging form, you can access this information by asking us to forward to you the information we received when you submitted the form.

You can correct factual errors in your personally identifiable information by sending us a new message with the corrected information.

To protect your privacy and security, we will take reasonable steps to verify your identity before forwarding your old message(s) or adopting the revised information sent to us.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at +44 (0)1628 509690 or send us a message from our message page.